Last updated: March 19, 2026
We are Katara AI Inc ("Company," "we," "us," "our"), a company registered in Delaware, United States at 800 N State St Suite 304, Dover, DE 19901.
We operate the website https://www.katara.ai and provide the Katara platform and associated services ("the Services"). You can contact us at legal@katara.ai or by mail at the address above.
These Terms of Service constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you"), and Katara AI Inc, governing your access to and use of the Services. By accessing or using the Services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must discontinue use immediately.
We reserve the right to update these Terms at any time. We will indicate the revision date at the top of this page. Continued use of the Services after any revision constitutes acceptance of the updated Terms.
The Services are intended for users who are at least 18 years old and who are accessing the Services on behalf of a business entity.
1. Our Services
2. Intellectual Property Rights
3. User Representations
4. Account Registration
5. Payment and Subscriptions
6. Prohibited Activities
7. Third-Party Services
8. Data and Privacy
9. Service Availability
10. Disclaimer of Warranties
11. Limitation of Liability
12. Indemnification
13. Term and Termination
14. Governing Law and Dispute Resolution
15. Contact Us
Katara provides a managed RAG infrastructure platform that enables organisations to deploy AI workflows with built-in data governance capabilities. The platform includes dataset management, retrieval pipeline infrastructure, PII and sensitive data monitoring, role-based access controls, audit logging, and data isolation controls.
The Services are designed to support organisations that require governance and oversight of their AI systems. Customers are responsible for determining whether the Services meet their specific regulatory and compliance obligations. Katara does not provide legal or compliance advice.
Katara AI does not deploy agents or automated processes into customer environments without explicit customer authorisation. All deployments are customer-initiated and customer-managed.
We own or license all intellectual property rights in the Services, including source code, software, website content, trademarks, and logos. The Services are provided for your internal business use only.
You may not copy, reproduce, distribute, sell, or otherwise exploit any part of the Services without our prior written permission. Requests should be directed to legal@katara.ai.
You retain ownership of all data you upload to or process through the Services. By using the Services, you grant Katara a limited license to process your data solely for the purpose of providing the Services to you. We do not use customer data to train models or for any purpose beyond delivering the Services.
By using the Services, you represent and warrant that you have the legal authority to enter into these Terms on behalf of your organisation, all information you provide is accurate and current, and your use of the Services will comply with all applicable laws and regulations.
You may be required to register to access the Services. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at legal@katara.ai if you suspect unauthorised account access. We reserve the right to remove or reclaim account credentials that are found to be inaccurate or in violation of these Terms.
Enterprise pricing is available on request. Contact us at legal@katara.ai to discuss pricing and contract terms appropriate for your organisation.
Where subscription services are agreed, your subscription will continue and automatically renew unless cancelled in accordance with your agreed contract terms. We accept payment by major credit cards and bank transfer. Enterprise customers may arrange invoiced payment terms as part of their contract.
We may update pricing with reasonable advance notice in accordance with applicable law and your contract terms.
You may not use the Services to violate any applicable law or regulation, infringe any third-party intellectual property rights, transmit malicious code or otherwise interfere with the Services or other users' access, attempt to gain unauthorised access to any part of the Services or to other users' accounts, reverse engineer or copy any part of the Services' software or functionality, use the Services to build a competing product or service, or attempt to extract proprietary information about the Services including architecture details, model configurations, or system design.
The Services may integrate with or connect to third-party services and platforms. We are not responsible for the content, privacy practices, security posture, or availability of third-party services. Your use of third-party services is governed by their respective terms and conditions.
Our handling of personal data is governed by our Privacy Policy at https://www.katara.ai/policies/privacy-policy, which is incorporated into these Terms by reference. By using the Services, you agree to our Privacy Policy.
Customer data processed through the Services is handled in accordance with our Privacy Policy and, for enterprise customers, any Data Processing Agreement executed between the parties. We do not use customer data to train models or for any purpose other than providing the Services.
For data security enquiries contact security@katara.ai. For privacy matters contact privacy@katara.ai.
We aim to maintain consistent availability of the Services but cannot guarantee uninterrupted access at all times. We reserve the right to perform maintenance, apply updates, or make modifications to the Services. We will make reasonable efforts to provide advance notice of planned maintenance where operationally possible.
We are not liable for any loss arising from temporary unavailability of the Services caused by maintenance, technical issues, or circumstances beyond our reasonable control.
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR SPECIFIC REGULATORY OR COMPLIANCE REQUIREMENTS.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR LIABILITY TO YOU FOR ANY CLAIM ARISING FROM YOUR USE OF THE SERVICES WILL BE LIMITED TO THE AMOUNT PAID BY YOU TO US IN THE SIX MONTHS PRECEDING THE CLAIM. WE WILL NOT BE LIABLE FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES INCLUDING LOST PROFITS OR LOST DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME JURISDICTIONS DO NOT PERMIT THESE LIMITATIONS. IF THOSE LAWS APPLY TO YOU, SOME OR ALL OF THESE LIMITATIONS MAY NOT APPLY AND YOU MAY HAVE ADDITIONAL RIGHTS.
You agree to defend, indemnify, and hold Katara AI Inc and its officers, employees, and agents harmless from any claims, damages, losses, or expenses, including reasonable legal fees, arising from your use of the Services, your breach of these Terms, or your violation of any applicable law or third-party rights.
These Terms remain in effect for as long as you use the Services. We may suspend or terminate your access for material breach of these Terms, with or without prior notice depending on the severity of the breach. Upon termination, your right to access and use the Services ceases immediately. Sections covering intellectual property, disclaimers, limitation of liability, indemnification, and governing law survive termination.
These Terms are governed by the laws of the State of Delaware without regard to conflict of law principles.
Any dispute arising from these Terms will be subject to good-faith negotiation for a period of thirty days from written notice of the dispute. If unresolved after thirty days, disputes will be submitted to binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association, conducted in Delaware. Each party will bear its own costs unless the arbitrator determines otherwise. Class action arbitration is not permitted.
Disputes relating to intellectual property rights may be brought in the state or federal courts of Delaware, and both parties consent to personal jurisdiction in those courts.
Katara AI Inc 800 N State St Suite 304 Dover, DE 19901 United States
General and legal matters: legal@katara.ai
Security matters: security@katara.ai
Privacy matters: privacy@katara.ai
